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Commercial flight-hour support

AAR delivers the right aircraft part to the right place at the right time. As a leader in solutions for the aviation industry, AAR provides services ranging from simple parts support to complete supply chain management.

Operating from our London Gatwick facility, the International Operations Centre (IOC) provides enhanced global operational 24/7 support to our commercial airline customers. The IOC oversees and is responsible for all customer component demands including AOG, critical, and routine requests with continuous ownership and communication with the airline customer until each component is delivered.

Call the IOC for assistance: +44-0-129-355-4370

Flight-hour support solutions are fully customized and may include:

Total fleet services

Comprehensive support covering every aspect of your fleet's operational needs, ensuring peak performance and reliability.

Worldwide 24/7 AOG support

Around-the-clock assistance for AOG situations, minimizing downtime and disruption to your operations.
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Inventory pool access

Immediate access to a vast inventory of parts, reducing wait times and ensuring quick replacements and repairs.

Component repair and warranty management

Expert management of component repairs and warranties, streamlining the process and reducing administrative burdens.

Flight-hour rate-based support

Cost-effective solutions tailored to your aircraft's flight hours, offering flexible and scalable support.

Extensive ATA or defined list coverage

Coverage across a wide range of ATA chapters or specific components, ensuring comprehensive support for your fleet.

Technical and reliability management

Advanced technical support and reliability management, enhancing the operational efficiency and safety of your fleet.

Warehouse and logistics solutions

Efficient logistics management, ensuring that parts are where they need to be, when they need to be there.

Programs experience on commercial aircraft include:

  • Airbus – A320 family CEO / NEO and A330
  • Boeing – B737 CL / NG / MAX, B757, B767, and B777
  • Embraer – E170 and E190 series
  • Bombardier – CRJ 200 / 700 / 900

Our stats

  • 15 commercial airlines supported
  • 700+ aircraft under long-term component support agreements
  • 50,000+ commercial repair transactions 
  • 18 different platforms supported

Contact us

Flight-hour support

Explorer 1, Fleming Way
West Sussex
RH10 9GT
United Kingdom

Telephone: +44-0-129-355-8850

Have a question about flight-hour support?

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