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Request AOG support

AOG call center

Worldwide aircraft on ground (AOG) support

AAR’s AOG support services help airlines ensure optimal safety, efficiency, and readiness of aircraft during their time on the ground. We work side-by-side with our customers to deliver immediate solutions to AOG challenges. Also, our mobile maintenance TIGER TEAM® provides worldwide AOG support for Landing Gear.

AAR’s broad range of AOG capabilities include: 

Transactions - Airframe loans, exchanges, and outright sales
Proven logistics - Reliable support to dispatch any required parts to the location of the grounded aircraft in 45 minutes or less. 
Customer service - 24/7 worldwide technical support to help resolve emergency AOG issues and provide instant responses to inquiries about pricing and availability. 
Global warehouses - A strategically located supply chain network for worldwide service, with locations in:

  • Chicago, Illinois

  • Hanover, Germany 

  • Brussels, Belgium

  • Dubai, United Arab Emirates

  • Singapore


Request AOG support

Telephone: +1-630-227-2470


AOG customer testimonial

SR Technics logo



“SR Technics has been a longstanding customer of AAR for sales, exchanges and outright transactions. Especially since the re-launch of the AOG support, we have seen a positive change in the RFQ response and purchase order processing time. We would like to thank AAR for the good collaboration and look forward to continuing our partnership.”

Daniel Koehler, AOG Desk Manager for SR Technics

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