AAR Launches New Digital Services for Aftermarket at MRO Europe
October 3, 2017
More than 1 million parts for sale online & new portal for flight-hour component support
WOOD DALE, Illinois, October 3, 2017 –Global aviation services leader AAR (NYSE: AIR) officially launched today at MRO Europe in London two new solutions from its Digital Services team to better serve its commercial aftermarket customers. AAR’s new online PAARTS STORE and AARive real-time customer portal for flight-hour component support are being demonstrated by AAR’s Digital Services team at Booth # 335.
The PAARTS STORE 2.0 provides 24/7 visibility of more than 1 million new and used parts in AAR’s inventory. So in addition to the OEM factory-new parts previously listed, visitors now have real-time access to AAR’s industry-leading inventory of overhauled, serviceable, and repairable airframe and engine parts for almost every commercial aircraft platform. Full documentation including trace and certification is available to registered customers. The ability to instantly purchase or negotiate RFQs via the PAARTS STORE provides a simple and seamless experience and faster fulfillment of part needs.
“What sets AAR’s online parts store apart is that customers don’t have to wait on emails and faxes to verify that a component is certified or airworthy — it’s a one-stop shop,” said Andy Schmidt, Senior Vice President, Intelligent Solutions, AAR. “This self-service option makes the online purchase faster and easier — similar to what folks are used to when buying consumer products online today.”
Customers can access AAR’s PAARTS STORE via our website or directly at shop.aarcorp.com.
AAR is enhancing its flight-hour component support programs with a complementary transaction and visibility portal: AARive. It provides online self-service capabilities for customers, putting them in control of their supply chain program. Already in use by select program customers, AARive offers anytime anywhere access to pool parts, review of required paperwork ahead of part shipment, and tracking of orders in real time. Access to reliability/engineering data reporting and support documentation close the supply chain loop, providing end-to-end control.
“We have been able to grow the number of aircraft under PBH contract to over 1,600 by listening to what customers want and creating solutions for them,” said Deepak Sharma, President, Integrated Supply Chain – Commercial, AAR. “Customers requested an easy-to-use online dashboard where they could submit orders and see all the key information at a glance. It’s a complementary addition to AAR’s worldwide warehouse network and sales staff that support our PBH programs and help set us apart.”
“These new digital services are the first results of AAR’s ongoing investment in an Intelligent Solutions team and related solution development to reimagine business as usual and drive additional value for our customers,” said John Holmes, President & Chief Operating Officer, AAR. “AAR is working hard to extend our industry-leading supply chain services in the digital realm.”
AAR is a global aerospace and defense aftermarket solutions company that employs more than 6,000 people in over 20 countries. Headquartered in the Chicago area, AAR supports commercial and government customers through two operating segments: Aviation Services and Expeditionary Services. AAR’s Aviation Services include parts supply; OEM solutions; integrated solutions; maintenance, repair, overhaul; and engineering. AAR’s Expeditionary Services include mobility systems and composite manufacturing operations. Additional information can be found at www.aarcorp.com.
Media contact: Daniela Pietsch, Vice President Corporate Marketing & Communications, at firstname.lastname@example.org or +1 630-227-5100.
This press release contains certain statements relating to future results, which are forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. These forward-looking statements are based on beliefs of Company management, as well as assumptions and estimates based on information currently available to the Company, and are subject to certain risks and uncertainties that could cause actual results to differ materially from historical results or those anticipated, including those factors discussed under Item 1A, entitled “Risk Factors”, included in the Company’s Form 10-K for the fiscal year ended May 31, 2018. Should one or more of these risks or uncertainties materialize adversely, or should underlying assumptions or estimates prove incorrect, actual results may vary materially from those described. These events and uncertainties are difficult or impossible to predict accurately and many are beyond the Company’s control. The Company assumes no obligation to update any forward-looking statements to reflect events or circumstances after the date of such statements or to reflect the occurrence of anticipated or unanticipated events. For additional information, see the comments included in AAR’s filings with the Securities and Exchange Commission.